Priorly experience working as a telecaller or in a similar role
Having done a sales-related training program
Knowledgeable with computers
Having exposure to cultural norms and diverse viewpoints
Ability to change the communication style on unusual events
Excellent interpersonal, research, and record-keeping skills
Having the capability to receive critics without internalizing them
Description
A telecaller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions